FAQs

Frequently asked questions.

 

How can I be sure the sizing of kākahu (garments) in your store is accurate?

We have done our best to determine the sizes as accurately as we can, but the best way is to compare the measurements against one of your own kākahu.

Do you offer plus sized kākahu?

Absolutely, we try to find as many size options as possible.  Just search for your size when shopping.  If you don't find your size, email us and we'll be on the look out for you!

Do you wash the kākahu before selling them?

Every single one of them!

Do I need to take special care of my woven taonga?

Yes.

• Wash separately
• Hand wash is recommended
• Lie flat to dry
• No dryer

Will TOI MAK sew my whakaahua (image) & kupu (words) on to the kākahu I've bought from your store?

Absolutely, when you purchase one of our kākahu, you will recieve it completed with your selection/s ready to wear.

Is there an additional charge for sewing?

Absolutely not on anything bought from our store.

How long is the delay if TOI MAK sew on my selections?

We allow an extra week, but will get it does as quickly as we can.

What if I just purchase whakaahua & kupu, are they easy to sew on to kākahu?

Yes,  Find a good local seamstress, or a nanny, to sew them on for you.  It's a good idea to pin them in place so they know where you want them sewn on your kākahu...don't leave it to them to decide

What is fraying?

As you can see above, it's what happens to woven fabric when the edges are unfinished. All of our woven items have been sewn around the edges to restrict "fraying" and are backed with fusing to keep them in shape.  Whakaahua & kupu will continue to fray for a while, so just pull off the loose threads...you won't do any damage.

If I customise whakaahua, how well will it turn out as a finished product?

The better the photo, the better the whakaahua, but it will never look exactly like a "photo" Here are some examples of the photo vs the woven image.

How long will my customised order take?

We allow 5-6 weeks

Do you offer discounts for bulk orders?

Absolutely!  Contact us for more information.

Do you create images & words in other languages?

Yes, yes and yes! We just love to celebrate Te Ao Maori, but are more than happy to help you support whatever's important to you.  We can reproduce anything you have a photo of.  

We're happy to receive emails

with any other questions you might have.